FREQUENTLY
ASKED

A few answers you might find helpful

Whether you're already a member of OneGym, or are considering becoming a part of our fitness community, you’ll no doubt have a few questions.

We've outlined some answers to the questions you may have below, though if there’s anything still niggling, don’t hesitate to get in touch.

I'M A MEMBER

+ HOW DO I BOOK A CLASS?

+ CAN I CHANGE MY DD DATE?

+ HOW DO I CANCEL MY MEMBERSHIP

+ CAN I FREEZE MY MEMBERSHIP?

+ HOW DO I BOOK A PERSONAL TRAINER?

+ CAN I CHANGE MY BANK DETAILS?

+ CAN I BRING A FRIEND?

+ CAN I USE ONE TO ONE GYM?

I'M NOT A MEMBER

+ CAN I TRY THE GYM BEFORE JOINING?

+ DO YOU OFFER SUPPORT FOR FIRST-TIMERS?

+ ARE ALL CLASSES FREE?

+ WHAT ARE YOUR OPENING HOURS?

+ HOW DO I PAY?

+ WHAT MEMBERSHIP ARE AVAILABLE?

+ HOW OLD DO YOU HAVE TO BE TO JOIN?

+ ARE THERE CHANGING FACILITIES & SHOWERS?